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MEDICAL CLERK

The Center for Elders Independence is a non profit organization serving frail elders in the East Bay. Our innovative, all-inclusive, long-term health care program (PACE Program) provides the frail elderly with all the care they need, allowing them to maximize their health & independence and remain close to their family members and within the community. We currently have an opening for a Medical Clerk.

The Position: Under the supervision of the Charge Nurse, the Medical Clerk provides clerical support to the clinic to ensure that the clinic phones are answered at all times, data is entered into the computer accurately and all necessary internal and external communication required by this position such as coordinating with other CEI departments, following up on pharmacy orders and scheduling outside specialist appointments are handled efficiently and appropriately.

 

DUTIES AND RESPONSIBILITIES:

1.                  Follows up on medical orders including transferring all medical orders to nursing, physical and homecare staff,  Completing lab requisitions and  faxing medication orders to the pharmacy in timely manner.

2.                  Schedules outside appointments in coordination with other disciplines and insures follow up documentation is received from providers and distributed appropriately.  Enters and maintains appointments in the computer database.

3.                  Maintains data on clinic appointments by registering participants and following tracking system for patient visits.

4.                  Advises participants/family of scheduled appointments.

5.                  Prepares and sends appropriate paperwork to skilled nursing homes (SNF) as directed and responds to questions from skilled nursing facilities (SNF) - researching as required with MD/RN.

6.                  Maintains clinic file drawers and binders, updated and copies all forms needed by clinic staff.

7.                  Answers clinic telephones following phone etiquette guidelines (at all times except breaks); screening calls for proper distribution and takes messages.

8.                  Responsible for data entry of all outpatient procedures for referral and billing purposes.

9.                  In collaboration the lead health care worker and transportation dispatch, helps arrange escorts for outside appointments.

10.              Informs appropriate disciplines regarding medical order changes in diets, nutritional supplements, acupuncture, podiatry, dental, health care wishes, I & O records, swallowing evaluations.

11.              Obtains outside reports required by MD/ Referral physician and distributes in timely manner.

12.              Responsible for entering Quality Indicator information on a monthly basis.

13.              Follows all agency policies and procedures.

14.              Participates in meetings as assigned.

 

 

QUALIFICATIONS:

1.                  At least two years experience in a clerical capacity, preferably in a clinical setting.

2.                  Medical Assistant certification preferred.

3.                  Knowledge of medical terminology including the ability to use correctly and spell a wide variety of medical terms.  Completion of medical terminology course preferred.

4.                  Ability to work in multi-cultural and inter-disciplinary setting.

5.                  Clear and legible handwriting.

6.                  Able to create and maintain a document management system. 

7.                  Good verbal and written communication skills.

8.                  Customer service oriented with friendly, courteous communication style in person and on the phone.

9.                  Experience with data entry and MS Office required.

10.              Detail oriented.

Beyond a competitive compensation & benefits program, our employees receive the ultimate reward - the fact they made a positive, noticeable impact in the life and wellness of a fellow human being. Please forward your resume and cover letter to:

Center for Elders Independence
Attn: Job# CEI:7.21.2008-MC
510-17th Street, 4th Floor
Oakland CA 94612
FAX: (510) 452-8836
Email: hrjobs@cei.elders.org

We are proud to be an equal opportunity employer, and strongly
encourage applications & responses from all walks of life.

 

www.cei.elders.org