Melissa Welch, MD
Chief Medical Officer
Dr. Melissa Welch is a physician executive with over 25 years of healthcare leadership experience. Her career spans the private and public healthcare sectors, where she has successfully built clinical/non-clinical teams, stabilized quality and operations, and executed critical financial results. As Chief Operating Officer for the Institute on Aging in San Francisco, she stabilized operations in community care, PACE, and integrated behavioral health services. She implemented a new quality improvement program, wrote the compliance plan, and secured technology–based compliance training. Her efforts led to the growth of the PACE clinic census, reduced critical vacancies throughout the company, earned new grant funding for behavioral health program expansion, and developed talent.
Before joining CEI’s leadership team in 2018, her previous positions included the Vice President of Clinical Quality, Network and Markets Support at Blue Shield of California; and Head of Regional Care Management at Aetna, where she led care management for over 15 million Aetna commercial and Medicare members nationally.
Dr. Welch began her professional career in public health, with the San Francisco Department of Public Health as a Medical Director delivering primary care in a local community clinic. She was an Associate Clinical Professor of Medicine at the University of California, San Francisco, and the former Chief Medical Officer for San Francisco’s Community Health Network, integrated delivery system. As President of Welch Perspectives, Melissa offered mentoring and leadership development for health professionals, and strategic healthcare consulting. She was Principal and Founder of Perspectives of Differences Diversity Training and Consultation for Health Professionals, 2000-2011, and is an experienced diversity and cultural competence trainer.
A graduate of Harvard Medical School, Dr. Welch is Board Certified in Primary Care, Internal Medicine, and holds a B.S. in Biology from the University of California, Irvine and an MPH from U.C. Berkeley. As a member of the Executive Leadership Team for the American Heart Association, Go Red for Women Campaign, her philanthropic interests include raising awareness for the prevention of heart disease in women.