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Get to know CEI

Will I live in my own home?

Yes. People are happier and healthier living in their own home, in their own community.

For 35 years, our unwavering goal has been to help seniors live safely in their own homes.

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Will I live in my own home?

What medical services does CEI provide?

CEI provides and coordinates all your medical care.

Your personal care will include some or all of the services listed below.

If you have a medical need not on this list, we will provide that too.

  • Physicians: Primary care physician, specialists, and nursing care.
  • Medications: Prescription medications, delivery to your home.
  • Laboratory work: Outpatient labs, blood tests and X-rays.
  • Professional services: Dentistry, optometry, audiology, podiatry and psychiatry.
  • Medical Equipment: Wheelchairs, walkers and other durable medical equipment.
  • Rehabilitation: Physical, occupational and speech therapy.
  • Hospitalization: Emergency care, hospitalization, transportation.

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What medical services does CEI provide?

Can I see my own doctor?

When you enroll in CEI, all your healthcare will come through our doctors, nurses and network of specialists.

You will have a new doctor at CEI. Your new doctor has extra training in the needs of older adults.

Sometimes participants see their “old doctor” during a brief transition period. These visits will need to be pre-authorized by CEI.

If you receive services that are not pre-authorized, or are outside of our network, you will be personally responsible for paying.

CEI covers emergency services outside our service area.

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Can I see my own doctor?

What social services does CEI provide?

CEI provides socialization, nutrition, transportation and other social services:

  • Transportation: To and from your neighborhood CEI center, CEI medical clinics, outside medical appointments. We also transport you to all outings arranged through CEI, such as picnics, baseball games, and museums.
  • Recreation: Art, drama, music, events, exercise, field trips.
  • Home care: Help with personal care and light housekeeping.
  • Nutrition: Hot meals at CEI neighborhood centers, nutritional counseling and meal delivery.
  • Supportive: Counseling, family support, help with benefits, and a chaplain.
  • Logistics: We manage it all -- the paperwork, the prescription refills, getting people to and from medical appointments, and communication among the entire care team. We also manage and maintain your paperwork with Medicare and Medi-Cal.

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What social services does CEI provide?

Who is on my care team?

At CEI, all your care providers talk to each other.

Your doctor and your entire care team have regular meetings. They meet face-to-face, in one room, around a table.

Your care team includes your:

  • Doctor
  • Clinic nurse
  • Home care nurse
  • Social worker
  • Physical therapist
  • Occupational therapist
  • Speech therapist
  • Nutritionist
  • Van driver
  • Geriatric Aide
  • Center director
  • Activities director

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Who is on my care team?

What is PACE?

PACE means Program of All-inclusive Care for the Elderly. CEI is one of 122 PACE organizations in the United States today.

PACE is a permanent Medicare benefit from the US government.

PACE supports medical, social, emotional and nutritional needs.

PACE care teams include 11 professional disciplines. These teams meet in one room to review individual care plans and changes in health, socializing and emotional well-being.

PACE began 45 years ago in San Francisco, with On Lok Lifeways.

Learn more from The National PACE Association at PACE4you.org

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What is PACE?

Getting started with CEI

Do I live in CEI's Service Area?

PACE is offered in all of Alameda and Contra Costa county. Fremont, Newark and Union City are covered by a sister PACE program and if you call us we will connect you to them.

Check to see if your zip code is in our service area.

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Do I live in CEI's Service Area?
Can I see a map of the CEI Service Area?

Do I qualify for CEI?

Here are 4 questions to help you decide to apply to CEI:

  1. Are you at least age 55?
  2. Are you living with multiple health problems that make it difficult for you to stay at home without help?
  3. Have the activities and routines of everyday life become difficult?
  4. Are you currently taking multiple medications?

If you answered yes to any of these questions, you might require a high degree of medical care, and CEI might be just the help you need.

A conversation with an enrollment specialist can answer most questions about your individual qualifications.

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Do I qualify for CEI?

How much does it cost?

Our goal is that cost is not a barrier to joining Center for Elders’ Independence.

Medicare and Medi-Cal reimburse CEI for care. If you are enrolled in Medicare and Medi-Cal, you will pay nothing, or you will pay your Medi-Cal “share of cost.”

CEI also accepts people enrolled only in Medi-Cal and people who want to pay privately.

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How much does it cost?

Medi-Cal really pays for this?

CEI’s care is a permanent Medicare benefit, reimbursed by the government.

If you qualify, Medicare and Medi-Cal will pay for your care.

If you have a Medi-Cal share of cost, you are responsible for paying that share of cost to CEI.

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Medi-Cal really pays for this?

How do I enroll in Medicare and Medi-Cal?

When you apply to CEI, we will help you navigate the application process for Medicare and Medi-Cal.

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How do I enroll in Medicare and Medi-Cal?

What happens when I apply?

You’ll have a home evaluation and a medical evaluation after you apply to CEI.

We’ll also request your medical records, so we can demonstrate your needs to the State of California.

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What happens when I apply?

How long does it take to join CEI?

Usually, it takes at least 2 weeks to apply to Center for Elders’ Independence. For some people, it takes longer.

The State will certify that the person needs skilled nursing home level of care.

When the State approves an application, CEI starts the new participant on the 1st day of the next month. For example, if the application is approved on May 19th, the person can start at CEI on June 1st.

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How long does it take to join CEI?

Neighborhood centers

What happens at Centers?

The centers are places to socialize and meet new friends.

They also have senior gyms so you can get strong and work on your balance.

We serve hot meals at the centers and help you with your diet and nutrition.

Our medical clinics are inside our centers. Your primary care physician, eye doctor and sometimes even your dentist see you here.

Each center has a full calendar of activities you can participate in, if you want to.

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What happens at Centers?

Where are the Centers?

  • CEI Downtown Oakland Center, 510 17th Street, Oakland, CA 94612
  • CEI Berkeley PACE Center, 1497 Alcatraz Ave., Berkeley, CA 94702
  • CEI Josie Barrow PACE Center at Eastmont, 7200 Bancroft Ave., Suite 188, Oakland, CA 94605
  • San Leandro PACE Center, 1850 Fairway Drive, San Leandro, CA 94577
  • Hong Fook Adult Day Health Center, 275 14th Street, Oakland, CA 94612
  • Guardian Adult Day Health Center, 3905 San Pablo Dam Road, El Sobrante, CA 94803
  • Concord PACE Center, 1465 Civic Court, Concord 94520

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Where are the Centers?

Do I “have to” visit the Centers?

You will have to come in occasionally for medical appointments.

We hope you’ll want to come to socialize, eat and make new friends. If you do not want to come to any social events, that’s fine.

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Do I “have to” visit the Centers?

How do I get to my neighborhood Center?

We provide transportation to our centers. One of our vans will pick you up at home and bring you to CEI for the day.

If you need help we will get you ready, help you down stairs, and provide door to door escorts.

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How do I get to my neighborhood Center?

Transportation

Does CEI bring me to medical appointments?

Yes. If you have a medical appointment at CEI, or at an outside specialist office, we will pick you up, accompany you, and then bring you home.

We’ll provide an interpreter or an escort, if you need one.

We have a fleet of vans that accommodate wheelchairs and walkers. Your friendly van driver helps you every step of the way, door-to-door.

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Does CEI bring me to medical appointments?

Does CEI provide transportation to social outings?

Yes, CEI vans will bring you to social outings offered by CEI.

Our activities directors arrange many social outings, from baseball games to waterfront picnics.

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Does CEI provide transportation to social outings?

Will CEI bring me to visit my family or friends?

No, CEI vans can only transport you to appointments for services that are medically necessary, and to CEI social outings.

Your social services coordinator at CEI can refer you to many local transportation options for seniors in the East Bay. Many are low-cost or free.

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Will CEI bring me to visit my family or friends?

In-Home care

What is in-home care?

CEI’s in-home care is personalized for your medical needs, and for what you need to live safely at home. We help everyone differently.

Maybe you need help bathing or getting dressed.

Perhaps you need help getting dressed and ready for the CEI van driver to take you to a doctor’s appointment.

You might need your medications organized, or your blood pressure monitored.

You might need your laundry done or a light meal prepared.

These are some of the things our in-home care aides do for some CEI participants.

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What is in-home care?

Will I get in-home care?

Sometimes living safely at home means you need extra help.

In-home care is given to people who need it, for medical reasons. When you join CEI, your medical needs will be assessed and a personal care plan created with you.

Not everyone enrolled in CEI receives in-home care.

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Will I get in-home care?

How much in-home care will I get?

We’ll know after we create your personalized care plan.

Our professional care team will work with you to create a personalized care plan, and that plan will detail the in-home care you may receive.

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How much in-home care will I get?

Who are the home care aides?

Your in-home care aide is an important part of your care team, someone who understands your needs.

Your home care aide is a certified nursing assistant. When needed, a registered nurse or licensed vocational nurse may also visit you.

Care aides are trained professionals. Your home care aide is an employee of CEI, committed to your care.

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Who are the home care aides?

Can I keep my In Home Supportive Services Provider (IHHS)?

No. A person can not be enrolled in CEI and also have an IHSS aide at the same time.

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Can I keep my In Home Supportive Services Provider (IHHS)?

Jobs at CEI

Can I fill out an application online?

Yes, we invite you to apply online here.

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Can I fill out an application online?

When can I set up an interview?

After we review your application, we will contact you to set up an interview.

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When can I set up an interview?

Will you pay for my CNA?

No, CEI only hires certified Nursing Assistants who have completed their certificates.

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Will you pay for my CNA?

What hours do you operate?

8:00 am to 5:00 p.m. However you may receive flexible/different hours.

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What hours do you operate?

Why not get started today?

Call (844) 319-1150
TDD (510) 433-1165

CEI provides PACE services to older adults who live in the following East Bay ZIP codes:

94501 City Of Alameda
94502 City Of Alameda
94505 Discovery Bay
94506 Danville/Blackhawk
94507 Alamo
94509 Antioch
94511 Bethel Island
94513 Brentwood
94514 Byron
94516 Canyon
94517 Clayton
94518 Concord
94519 Concord
94520 Concord (North)
94521 Concord
94522 Concord
94523 Pleasant Hill
94524 Concord (West)
94525 Crockett
94526 Danville
94527 Concord
94528 Diablo
94530 El Cerrito
94531 Antioch

94540 Hayward (Airport)
94541 Hayward (North)
94542 Hayward (South)
94544 Hayward (South)
94545 Hayward (South)
94546 Hayward/Castro Valley
94547 Hercules
94548 Knightsen
94549 Walnut Creek/Lafayette
94550 Livermore
94551 Livermore
94552 Hayward/Castro Valley
94553 Martinez
94556 Moraga
94561 Oakley
94563 Orinda
94564 Pinole
94565 Pittsburg
94566 Pleasanton
94568 Dublin
94569 Port Costa
94570 Moraga
94572 Rodeo
94575 Moraga

94577 San Leandro (Marina/DT)
94578 San Leandro (Chabot)
94579 San Leandro (South)
94580 San Lorenzo
94582 San Ramon
94583 San Ramon
94586 Sunol
94588 Pleasanton
94595 Rossmoor
94596 Walnut Creek
94597 Walnut Creek
94598 Walnut Creek
94601 Fruitvale, Seminary
94602 Dimond
94603 Elmhurst
94605 Seminary
94606 San Antonio
94607 West Oakland
94608 Emeryville
94609 Temescal
94610 Lake Merritt, Trestle Glen
94611 Piedmont, Montclair, Downtown
94612 Downtown
94613 Mills College

94618 Rockridge
94619 Millmont
94621 Eastmont
94625 Port of Oakland
94626 Oakland
94627 Oakland
94702 Southwest Berkeley
94703 Southwest Berkeley
94704 East Berkeley
94705 Upper Ashby
94706 Albany
94707 Albany, Berkeley
94708 North Berkeley, Kensington
94709 Grizzly Peak
94710 West Berkeley
94720 UC Berkeley
94801 Richmond
94802 Richmond
94803 Richmond, El Sobrante
94804 Richmond
94805 Richmond, San Pablo
94806 Richmond
94820 El Sobrante

See CEI Service Area Map
Page last updated Jul 11, 2023 @ 2:03 pm