Question Center


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Call (844) 319-1150  (or TDD (510) 433-1165) Monday - Friday between 8 a.m - 5 p.m PST. We’re here to help. You will be able to leave a message if you’re calling after hours.

Have a Question?

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How are we dealing with COVID to keep our participants safe?

Get to know CEI

Will I live in my own home?
What medical services does CEI provide?
Can I see my own doctor?
What social services does CEI provide?
Who is on my care team?
What is PACE?

Getting started with CEI

Do I live in CEI's Service Area?
Can I see a map of the CEI Service Area?
Do I qualify for CEI?
How much does it cost?
Medi-Cal really pays for this?
How do I enroll in Medicare and Medi-Cal?
What happens when I apply?
How long does it take to join CEI?

Neighborhood centers

What happens at Centers?
Where are the Centers?
Do I “have to” visit the Centers?
How do I get to my neighborhood Center?


Does CEI bring me to medical appointments?
Does CEI provide transportation to social outings?
Will CEI bring me to visit my family or friends?

In-Home care

What is in-home care?
Will I get in-home care?
How much in-home care will I get?
Who are the home care aides?
Can I keep my In Home Supportive Services Provider (IHHS)?

Jobs at CEI

Can I fill out an application online?
When can I set up an interview?
Will you pay for my CNA?
What hours do you operate?

CEI provides care to older adults who live in the following East Bay zip codes:

94501  City Of Alameda
94502  City Of Alameda
94516  Canyon
94520  Concord (North)
94523  Pleasant Hill
94524  Concord (West)
94525  Crockett
94527  Concord
94528  Diablo
94530  El Cerrito
94540  Hayward (Airport)
94541  Hayward (North)
94542  Hayward (South)
94544  Hayward (South)
94545  Hayward (South)
94546  Hayward/Castro Valley

94547  Hercules
94549  Walnut Creek/Lafayette
94552  Hayward/Castro Valley
94553  Martinez
94556  Moraga
94563  Orinda
94564  Pinole
94568  Dublin
94572  Rodeo
94577  San Leandro (Marina/DT)
94578  San Leandro (Chabot)
94579  San Leandro (South)
94580  San Lorenzo
94595  Rossmoor
94596  Walnut Creek
94597  Walnut Creek

94601  Fruitvale, Seminary
94602  Dimond
94603  Elmhurst
94605  Seminary
94606  San Antonio
94607  West Oakland
94608  Emeryville
94609  Temescal
94610  Lake Merritt, Trestle Glen
94611  Piedmont, Montclair, Downtown
94612  Downtown
94613  Mills College
94618  Rockridge
94619  Millmont
94621  Eastmont
94625  Port of Oakland

94702  Southwest Berkeley
94703  Southwest Berkeley
94704  East Berkeley
94705  Upper Ashby
94706  Albany
94707  Albany, Berkeley
94708  North Berkeley, Kensington
94709  Grizzly Peak
94710  West Berkeley
94720  UC Berkeley
94801  Richmond
94803  Richmond, El Sobrante
94804  Richmond
94805  Richmond, San Pablo
94806  Richmond
94820  El Sobrante

Page last updated Feb 19, 2021 @ 10:22 am