Non-Discrimination Notices
Download PDF's
Discrimination is against the law
Center for Elders’ Independence complies with applicable Federal civil rights laws, including Title VI, and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Center for Elders’ Independence provides:
- Free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
Written information in other formats (large print, audio, accessible electronic formats, other formats)
Free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact your PACE Center Director.
If you believe that Center for Elders’ Independence has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Center for Elders’ Independence
Attn: Compliance Department
510 - 17th Street
Oakland, CA 94612
Phone: (510) 433-1150
TDD/TTY: (510) 433-1165 (for the hearing or speech impaired)
Fax: (510) 452-8836
E-mail: CEI-compliance@cei.elders.org
You can file a grievance in person or by mail, fax, or e-mail. If you need help filing a grievance, CEI PACE staff are available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at:
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
Or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD/TTY)
Complaint forms are available at
http://www.hhs.gov/ocr/office/file/index.html